Frequently Asked Questions

Check out the most frequently asked questions as the answer to your query may be right here! 

How do I place/post a notice?

If you need a step by step guide on how to place a notice, simply click here.

Do you charge to place a notice?

No. Every individual gets 3 free notices they can place. After which, there is a charge of Rs.1,000/- per notice.

What happens when I promote a notice?

There are hundreds of notices that are posted here daily, so your notice may get lost in them. As new notices are placed, your notice goes to the bottom of the page and may not get seen.

When you promote your notice, it gets a very special spot tag and will also get bumped up to the top of the page on a daily basis for up to 7 full days.

How do I promote my notice?

Simply go to your "My Account" area in the website and navigate to the "Dashboard" where you can select the notice you want to promote.

Click here for detailed instructions on how to promote your notice.

How do I edit my notice?

That's no problem at all! Simply go to My Account, in the Main Menu, and select "Dashboard" Then click "My Notices" and select your notice. Click the "Edit" button.

You can go ahead and make your edit as necessary and remember to save and submit.

 

Menu" and click "Dashboard" Once you are there, go to "My Notices" on the left and then click "Delete" against your notice.

How do I buy products & services from funerals.lk?

funerals.lk has many vendors who are our partners. We work closely with them to get the best and most suitable products and services to you at the best prices.

Are the products safe and am I protected?

Yes you are! We vet our partners thoroughly and expect high levels of service from them. Specially as a time critical service as this.

If you do have any major concern, we encourage you to contact the seller via email or chat. Should you still require further help, you can call our helpline and we would be glad to help.

How trustworthy are these charities?

We only work with registered charities in Sri Lanka and those who have got authorisation to operate in Sri Lanka. As such, they are some of the most well respected charities in Sri Lanka.

Click here to visit our "Charities & Donations" page for a list of all the charities.

You can also find it under MainMenu>Shop>Charities & Donations

How do I buy Books?

We have partnered some of Sri Lanka's top retail book dealers which makes these books easily accessible and available to you. You simply have to place your order and the book will be delivered to you direct from our partner.

How do I get an E-Book?

We have partnered Amazon and market a wide range of digital books. All you need is to make the purchase and we will make the book available to you in 24 hours. 

Our agent will get in touch with you and help you install the necessary readers on your phone, or tab or laptop so that you can enjoy your new book with ease. 

 

How can I send flowers to a friend or family member who is going through a difficult time?

Simply visit our "Flowers & Gifts" page and select the one you want to send. One you have completed the transaction, you will be notified via email and the item will be delivered to the address you have specified.

You can even request for a special card with your name by customizing the message in the order.